Such a wonderful staff and atmosphere!
One of the best Salons on the shoreline. Salon H keeps it fresh with trendy designs, great products and extremely friendly stylists!
I began going to Salon H a while ago with my cousin. I just started off by just getting my hair cut and a glaze done. When I decided I wanted to go darker, naturally I went there. The initial time the color was way too dark, I went back and they corrected the color with no problem, agreeing that it was too dark. I then had to go back a third time because my hair was showing a red/orange color. I had not washed my hair in my well water and only washed it 4 times. When I went back Heidi wasn't so pleasant telling me that the dyes only last for 40 washes, mind you it has only been about 2.5 weeks and I rarely wash my hair. But again Michelle fixed it and was accommodating. I spoke to Michelle about wanting a perm that wasn't super tight curls but something to help my hair with the body... I wanted a curl just not a 80s perm. She seemed pretty excited to do it, they ordered the right rollers so I went in for this perm. I was at the salon for about 2 hours, left and my hair was completely straight when it finally dried at the end of the day. There was a front piece of my hair that was slightly crimped. So now my hair had been damnaged by perm soulution and I had no curl, at all. I immediately called the next morning, after not washing it still. The receptionist told me that Michelle would get back to me by 10AM. It was noon and I had not heard anything. I called back and I was told Heidi would call me later in the day. Heidi did call me, she refunded me in full. I never got an apology, it was the usual run around. I even asked her for her phone number to send her pictures of my hair since I STILL had not washed it, smelling like perm and all. I texted the photos to her and never got a response. The sheer lack of follow up and apology is disappointing. If what I was looking for was not possible the staff here should have shared that. Instead now I have dry and straight hair. I will not be returning
to this salon.
Best hair place on CT shoreline, they are great and are professionals !!!! Highly reccomend, and it's cheap too!!! I come monthly for a hair cut!
We used to come here for the kids club and I also bought products here. Unfortunately, they ended their kids program, which is fine, but they don't even take kids appointments?!?! What? Who doesn't want business?
Salon H is a US Hair Care Studio based in Madison, Connecticut. Salon H is located at 51 Boston Post Rd, Madison, CT 06443, USA.
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